Privacy Policy & Personal Data Practices
A detailed overview of how Win Of The North collects, manages, and safeguards your personal information
Our Approach to Protecting Your Information
Win Of The North aims to handle your personal data responsibly and transparently. This policy describes the steps we take to comply with Canadian privacy standards.
Types of Information We Collect
To operate our entertainment platform, we gather certain personal and technical information, such as:
- Your contact details (full name, email address)
- Login information and user preferences
- Interaction logs and activity history
- Device details and technical identifiers
- Support requests and communication records
Why We Collect Your Data
Your information is used to maintain and improve platform operations through:
- Account verification and secure access
- Personalizing features and service delivery
- Enhancing platform protection and preventing misuse
- Providing support and communicating updates
- Meeting legal and compliance requirements
Data Protection & Storage
We apply multiple safeguards to ensure your information remains protected:
- Encryption for data storage and transmission
- Use of secure servers located in Canada
- Routine system reviews and security improvements
- Controlled access for internal staff
- Adherence to Canadian data protection policies
When We Share Information
Your data is shared only when necessary and under specific conditions:
- Carefully selected service providers operating under strict agreements
- Government or legal authorities when required by law
- Business transitions with confidentiality measures maintained
- With your consent for clearly defined purposes
Data Retention Timelines
We keep your details only for the duration needed to meet service and legal requirements:
- Active user accounts: Stored until you choose to close your account
- Financial documentation: Retained for 7 years as required for tax rules
- Customer support logs: Stored for up to 3 years
- Inactive accounts: Removed automatically after 2 years
Your Data Rights
You can request changes or removal of your personal information at any time:
- Submit a request to delete your account
- Download a copy of your stored information
- Correct outdated or inaccurate details
- Withdraw consent for optional data usage
Contacting Us About Privacy
For privacy-related questions or data requests:
- Email: support@winofthenorth.com
- Typical response time: Within 5 business days
- Our Data Protection Officer can assist with complex inquiries
- A formal process exists for escalating unresolved concerns
Policy Revisions
This policy may be adjusted to reflect updates in our procedures or legal obligations. If major changes occur, we will notify users via email and platform alerts. Continued platform use confirms acceptance of the revised terms.
Last updated: January 2025